Promotion Policy

At ELEMENTS, we value our customers and aim to provide clear guidelines regarding our promotions to ensure a positive shopping experience. Please find below the detailed subcategories of our Promotion Policy:

Promotion Benefits:

Customers may receive discounts, free gifts, or other promotional offers as a token of our appreciation.

Promotions are designed to provide added value and incentives to our customers.

Terms and Conditions
  • Promotions are non-exchangeable for cash and non-refundable.

  • Customers must comply with specific eligibility criteria, such as minimum purchase requirements or limited-time offers.

  • Promotional items are subject to availability and may be limited in quantity.

Return Policy

Customers who wish to return an order containing a promotional item must also return the promotional item. Failure to return the promotional item will result in the product being charged or deducted from the refund amount.

Management Discretion:

In cases of disputes or concerns related to promotions, the management's decision will be final and binding. ELEMENTS reserves the right to modify or end promotions at any time without prior notice.

Misuse of Promotions

Abuse or misuse of promotions may result in the withholding of promotional benefits, order cancellations, or account suspensions.

We encourage customers to engage with promotions in a fair and respectful manner.

Customer Service

Our customer service team is available to assist with any questions or concerns regarding promotions.

We are committed to providing exceptional service and support throughout your shopping experience.

By shopping with ELEMENTS, you agree to adhere to our Promotion Policy. We appreciate your support and look forward to providing you with quality products and promotions. If you have any questions or require further assistance, please don't hesitate to contact our customer service team.